Free mystery shop
How your team handled a real inbound lead, start to finish.
Response time, contact attempts, and outreach cadence across phone, text, email, and chat. Every touchpoint logged.
What it cost you, and the first thing we'd fix.
It takes about a minute to request your free mystery shop. We’ll contact you to confirm the store and explain the process, complete an internet and phone shop, and prepare the findings. We’ll then schedule a private call to walk you through the results and what we’d address first.
We focus on the first three days after the lead comes in. That’s when most deals are won or lost.
Request one store to start, or tell us which rooftops you want evaluated.
Currently working with five franchise auto groups.
“We thought our process was good. The shop exposed that each store’s managers had rewritten our BDC process. We got everyone involved and built a new group process. Within two weeks our appointments were converting better and our follow-up got more engagements.”
Prefer to talk first? Book a call on the calendar.