Free mystery shop
How your team handled a real inbound lead, start to finish.
Response time, contact attempts, and outreach cadence for the calls, texts, emails, and chats we observed.
What we saw, and the first thing we'd fix. Not a tally of every lost deal.
The request takes about a minute.
We’ll confirm the store, complete a phone and internet shop, and walk you through the findings.
No obligation to purchase further services.
We focus on the first three days after the lead comes in.
Request one store, or tell us which rooftops to evaluate.
“We thought our process was good.
The shop exposed that each store’s managers had rewritten our BDC process.
We got everyone involved and built a new group process.
Within two weeks our appointments were converting better and our follow-up got more engagements.”
Prefer to talk first? Book a call on the calendar. Questions that are not a shop request belong on the contact page.