About

Twenty years inside dealerships. One conclusion.

Stores don’t lose deals because people don’t care.

They lose them in traffic they already paid for.

In conversations the team never practiced.

In customers they already have and never worked.

Shaun Yan·Founder, Dealer Intelligence Group·LinkedIn

A man in a suit standing in a dealership showroom

The short version.

Started

On the phones in a BDC, setting appointments.

Floor

On the floor, learning why half of them never showed.

GM chair

In the GM's chair, accountable for all of it, including advertising and fixed ops.

Now

Installing the systems I wish someone had handed me.

We don’t sell more advertising.

We convert what you already pay for.

Then we add revenue from the owner base and the service drive.

How we work with you

If we can’t show you the number we moved, we shouldn’t be there.

The work is custom. There is no public rate card.

DiOS brings lead handling, team development, and customer opportunities into one platform for your dealership.

Traffic Management and BDC Coaching works the calls and internet leads you already pay for.

Dealer Intel Academy is practice before the next live lead.

RevOS mines the owner database and the service drive.

A first conversation covers the rooftops, the brands, and what you already tried.

Then we recommend a shop, training, RevOS, or we say we are not the right fit.

Other questions belong on the contact page.

When you want a shop, use the mystery shop request.

Start with a free mystery shop.

We'll confirm the store, complete a phone and internet shop, and walk you through the findings.

No obligation to purchase further services.

Request a free mystery shop