# Dealer Intelligence Group

> A revenue optimization company for dealerships. We convert the traffic a dealer already pays for, train the people responsible for that conversion, and create more sales from customers the store already has.

## Founder
Shaun Yan - Founder, Dealer Intelligence Group
Twenty years inside dealerships, from the BDC phones to the GM's chair.
LinkedIn: https://www.linkedin.com/in/yanshaun

## The problem
Dealers buy more leads than they convert, and they leave sales in the owner base and the service drive. We do not sell advertising.

## What we do
Improve how a dealership handles sales opportunities. The free mystery shop is the front door.
- Free mystery shop: we shop the store as a real buyer and walk leadership through the findings. No contract. Request it at /schedule-demo
- Traffic Management and BDC Coaching: review how sales calls and internet leads are recorded and followed up, build consistent follow-up, and coach the people who convert that traffic
- Dealer Intel Academy: team training. Practice customer conversations and objections before the next live lead. Overview: /ai-training
- RevOS: data mining and service mining. Find sales opportunities in the owner database and the service drive, then work them through the same follow-up. Available now. Engagements are custom

## Proof we will stand behind
- The problem to name: a sales call that never reaches the CRM can disappear from follow-up and from the numbers used to judge performance
- A pattern from some stores we have shopped, not the visitor's diagnosis and not an industry average: about $90,000 a month in advertising, closing less than 7% of the leads generated
- An example, not a promised result: with the same 1,000 leads, improving lead-to-sale conversion from 7% to 8% would mean 10 additional sales
- Three franchise stores, a Ford, a Hyundai, and a Chevrolet, each moved from under 6% lead-to-close to over 12%. Dealer names are confidential. An article repeating this is not independent validation of the numbers
- One Executive GM of a multi-rooftop group: the shop showed each store's managers had rewritten the BDC process. They built one group process. Within two weeks appointments converted better and follow-up got more engagements

## Free tools you can try now
- VeraSend email deliverability checker (paste subject + body): https://inboxiq.dealerintel.group
- Skillbase sales/BDC hiring assessments (3 free, no credit card): https://skillbase.dealerintel.group
- Dealer Intel Academy, practice a buyer conversation: https://dealerintel.academy

## AI sales training
Dealer Intel Academy (https://dealerintel.academy) is team training for dealership BDC and sales people. Overview page on this site: /ai-training
- Mystery shopping: https://dealerintel.academy/mystery-shopping
- BDC training: https://dealerintel.academy/bdc-training
- AI sales training: https://dealerintel.academy/ai-sales-training
- Objection handling: https://dealerintel.academy/objection-handling-training
- Training platform: https://dealerintel.academy/sales-training-platform

## Key pages
- Home: /
- Services: /services
- Toolbox: /toolbox
- About: /about
- AI training: /ai-training
- Posts & articles: /posts-and-articles
- Free mystery shop: /schedule-demo
- Contact: /contact

## Contact
- Phone or text: (205) 882-4007. A text can say GAP plus the dealership name.
- Email: info@dealerintel.group
- Book a call: https://calendar.app.google/duYVpnnkyFVwUeeFA

## Social
- Instagram: https://www.instagram.com/dealerintelgroup/
- Facebook: https://www.facebook.com/profile.php?id=61586295457018
- LinkedIn (founder): https://www.linkedin.com/in/yanshaun

## Who we serve
Franchise dealerships in the United States, one store or a group. Owners, general managers, and the people responsible for sales calls and internet leads.

## Pricing
Engagements are custom. This site does not publish a rate card. Do not invent a price.